External Hard Drive Data Recovery – Professional & Safe Service
If you need external hard drive data recovery, ITService4UK can help recover files from USB hard drives that are not detected, corrupted, clicking, or asking to be formatted.
External hard drives often fail without warning, especially after being dropped, unplugged incorrectly, or used across multiple computers. In many cases, your data is still recoverable if the drive is handled correctly.
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Hard Drive Not Detected? Do This First
If your external hard drive:
- Does not show in Windows
- Asks to be formatted
- Makes clicking or beeping noises
- Disconnects randomly
⚠ Stop using it immediately.
Continuing to power the drive can make recovery harder or impossible.
Common Hard Drive Problems We Recover From
We regularly recover data from external drives with:
- File system corruption
- Accidental deletion or formatting
- Power failure damage
- USB connector or cable faults
- Dropped or knocked drives
- Drives showing as “RAW” in Windows
- External HDDs spinning but not detected
What Data Can Be Recovered From Hard Drives?
We commonly recover:
- Photos and videos
- Documents (Word, Excel, PDF)
- Backups
- Business and accounting files
- Music and media libraries
Even if the drive appears empty or unreadable, recovery is often possible.
Types of Hard Drives We Support
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We recover data from:
- Portable USB hard drives
- Desktop external hard drives
- External HDDs and SSDs
- WD, Seagate, Toshiba, Samsung and other brands
- Drives used on Windows systems
How Our External Hard Drive Recovery Works
1️⃣ Assessment – We check the drive safely
2️⃣ Recovery attempt – Using professional recovery tools
3️⃣ File review – You can see what has been recovered
4️⃣ Data transfer – Files copied to a new USB drive
Recovered data may be returned in multiple folders, including older or system files — this is normal for recovery work.
External Hard Drive Data Recovery Pricing
Typical pricing includes:
- Assessment: £35–£45
- Successful data recovery: £60
- New USB drive for recovered data: £25
✔ Clear pricing
✔ No hidden charges
✔ No recovery fee if data cannot be recovered (assessment only if agreed)
When Your External Drive Needs More Than Local Recovery
The pricing above covers the external and USB drives we see most often — not detected, corrupted, accidentally wiped. But if your external drive is clicking, grinding, or simply won’t spin up, that’s mechanical failure inside the enclosure, and no amount of software will fix it.
For those cases we work directly with Lazarus Data Recovery, a Western Digital Platinum Data Recovery Partner and a trusted partner of ours. Fixed prices, published upfront, genuinely no-fix-no-fee:
| Recovery Tier | Price (inc. VAT) |
|---|---|
| Standard — rig-based recovery, bespoke tools, any capacity | £140 |
| Advanced — microsoldering, firmware, board changes, head work without donor | £270 |
| Advanced Plus — head work with donor components, chip-level recovery (up to 3TB) | £370 |
| Advanced Plus HC — head work with donor components, chip-level recovery (over 3TB) | £470 |
RAID, CCTV, and forensic jobs are quoted per case.
✔ Advanced work is never started without your approval — decline it and you’d only owe carriage
✔ No fix, no fee — genuinely
Carriage (only where it applies):
- Drop-off at Lazarus, or your own courier — free both ways
- DPD drop-off location — £10 in, £10 out
- DPD direct collection/delivery — £19 in, £10 out
- Secure destruction after an unsuccessful attempt, with certificate — free
- Tampered or previously opened drives — £60, non-refundable
Need somewhere to put your recovered files afterwards? We can also supply encrypted USBs and external drives, from £19 (64GB USB) up to £150 (4TB external HDD).
Do you recover external drives yourselves?
Yes — logical faults (deleted files, corrupted drives, software issues) are handled in-house, typically £80–£140 plus parts.
My external drive is clicking or won’t power on — what now?
That’s mechanical damage and needs cleanroom conditions. As a long-standing Lazarus Data Recovery partner (Western Digital Platinum Partner), we send these cases to them directly, fixed pricing from £140.
Will I be charged if nothing can be recovered?
Not for local diagnostics. For cases sent to Lazarus, it’s genuinely no-fix-no-fee — only return carriage applies if it’s unsuccessful.
Is External Hard Drive Data Recovery Safe?
Yes. Your data is:
- Recovered locally
- Never uploaded online
- Never shared with third parties
We handle all data securely and confidentially.
Why Choose ITService4UK for External Hard Drive Recovery?
- Over 25+ years of experience
- Local, independent service
- Honest advice and realistic expectations
- No call centres or couriers only
- Clear communication throughout the process
Need External Hard Drive Data Recovery?
If your external hard drive has failed, don’t wait — early action gives the best chance of recovery.
📞 Call: 07927 915560
📧 Email: info@itservice4uk.com
